We want you to love what you have found!

1) If you made a purchase in our store and are not satisfied with your purchase, please return it within 14 days from purchase to receive a store credit.

NO REFUNDS ARE GIVEN ON PURCHASES MADE IN THE STORE. STORE CREDIT ONLY.

2) If you made a purchase online and are not satisfied with your purchase, please return it within 30 days from purchase for full refund on your credit card or account.

*** We only accept unworn/unwashed merchandise with original tags attached. Returns or Exchanges are not accepted on Final Sale items.

If you return items after 30 days of purchase, you are not eligible for a refund. Instead, you will receive a gift card to select something different.

We only accept unworn/unwashed merchandise with original tags attached. Returns or exchanges are not accepted on Final Sale items.

Returns are not accepted after 60 days of purchase.

To request a return or exchange, please contact us at info@shoplabellaintimates.com or call us at 407-790-7820.

If you are returning a purchase, you are responsible for the return shipping.

When we process your return, a fee of $9.95 will be deducted from your return credit if you choose to use the printed label provided by us.

You can also ship your return to us yourself at 481 S Orlando Ave, Maitland, FL 32751. We recommend using an insured, traceable method and cannot be held accountable for lost packages

In the unlikely event that we accidentally sent you wrong merchandise, or you received a damaged merchandise, please notify us immediately at 407-790-7820 so we can waive your return shipping fee and initiate a replacement. Your replacement items will ship free of charge.

Please allow up to 15 days from delivery of your return for credit to be processed.